Privacy Policy:
The Only information that we collect is that information given at the time of ordering. All information is collected lawfully and in accordance with the Data Protection Act 1998. We do not disclose your details or any other information that you provide to us to enable us to process your order to third parties unless required to do so by a legal judgment. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. We request your email address on our order form which will only be used to communicate with you to acknowledge orders or deal with any queries on your order. We will not use your email for any unsolicited correspondence or pass your details on to any other person or organization unless required to do so by a legal judgment. In accordance with the Privacy & Electronic Communications Act passed into law 11 Dec 03) - "We do not send random marketing emails to personal email addresses (spam). Our contact for Privacy matters is Yolanda taylor who can be contacted via email at info@motmotcr.com.

Making a Purchase:
Making a purchase is easier. Just browse our Catalog, choose the picture   and click on any items that you wish to buy and then copy the code of the product and send us a E-mail and we are answering to you in 24 ours.

Payment:
The following methods of payment are excepted: by our account in the united stae, . You may also send a cheque or international money order.

Mot Mot Souvenir Shop. Postage is charged separately based on weight and destination. Prices NO CANCELLATIONS.

Delivery:
All orders are dealt with as soon as possible. Most orders are despatched within 24 hours. Delivery to USA is about 20 days. (By: Costa Rica Post Office) Europe 30 days. Australia and Far East allow 30 days. But you should allow up to 30 days in the worst case. Please let us know if the order is urgent. Please note that this may alter in the Holiday season.

Customer support:
Is available by telephoning World Souvenirs on Phone: (506) - 777-3559 or (506) - 841-7975 Quepos, Costa Rica

Guarantee:
We guarantee your satisfaction. All of our products come with a 2 weeks. Your Statutory rights are not affected.

Center Call:
This service is supported by a call centre and answering by the owner which is available from 8:00 Am to 8:00 Pm. costa rira time, costs are at normal telephone call costs for dialling from all the world.Or put in contacts with us to: info@motmotcr.com